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Read Professor Moorman’s analysis of key survey results.

Smart Marketing: How Corporate Marketers Deploy AI

Feb 21, 2020 |
  • Digital Marketing
  • Marketing Analytics

Marketers report a 27% increase in the use of AI & machine learning in marketing toolkits over 6 months prior and expect a 59% increase in 3 years. Top uses include AI for content personalization, targeting, predictive analytics. Organizational challenges to maximize the impact of AI in marketing are discussed.

Top Ten Results From The CMO Survey – August 2019

Aug 28, 2019 |
  • Marketing Analytics
  • Marketing Jobs
  • Marketing Leaders
  • Marketing Spending
  • Mobile Marketing

Top ten results from the August 2019 CMO Survey include new insights on marketing spending, marketing leadership, marketing analytics, artificial intelligence and marketing, customer experience (CX), marketing and societal metrics, mobile marketing, and how technology is replacing marketing jobs.

Marketing Hiring Slows. Is A Recession On The Horizon?

Aug 27, 2019 |
  • Marketing Jobs

Recessions are never easy to predict—except in hindsight. However, the most recent CMO Survey, published in February 2019, points to CMOs’ fears that a recession is approaching fast. In past blogs we highlighted CMOs’ focus

Why Social Media Performance Lags Even As Spending Soars

Jul 11, 2019 |
  • Digital Marketing
  • Firm Performance
  • Marketing Spending
  • Social Media

Marketers are smart, innovative people. They were early into digital technology and have used marketing automation solutions, CRM platforms and social media to deepen customer relationships and drive measurable business value. They also regularly defend

9 Ways Marketers Are Driving Growth In 2019

Apr 19, 2019 |
  • Firm Growth

The February 2019 CMO Survey finds CMOs preoccupied with the same imperative: growth. When asked for their top challenge in 2019, 37.9% of marketing leaders ranked growth as their #1 challenge and another 28.9% of marketers ranked it as either #2 or #3. Here are 9 strategies CMOs reported using to meet the growth challenge and opportunity.

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The CMO Survey collects and disseminates the opinions of marketing leaders in order to predict the future of markets, track marketing excellence, and improve the value of marketing in organizations and in society. Founded in 2008, it is the longest running non-commercial survey for and about the field of marketing.

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Christine Moorman is the T. Austin Finch, Sr. Professor of Business Administration at the Fuqua School of Business, Duke University.

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